Chick-fil-A, a beloved fast-food chain, has gained a reputation for its unbeatable Lord’s chicken, which tantalizes taste buds from Monday to Saturday. Though the restaurant closes on Sundays, creating a craving that remains unfulfilled, customers can always rely on Chick-fil-A to provide an outstanding dining experience characterized by exceptional customer service and Christian values.
Recently, the internet erupted with joy after a heartwarming video showcasing an extraordinary act of kindness by a Chick-fil-A employee went viral. The clip, filmed outside a Chick-fil-A in Richmond, Virginia, captured the moment when an employee dashed down the sidewalk at full speed to catch a driver who had unknowingly left the drive-thru without their complete order.
With determination, the employee ran across a roundabout and finally reached the driver’s window, catching his breath but still beaming with enthusiasm. When the customer thanked him for his efforts, he replied with the trademark Chick-fil-A response, “my pleasure.”
Talk about dedication. This video, taken outside @ChickfilA Westchester Commons, appears to show a worker chasing down a customer who forgot her order. Nice hustle! 🏃🥇#RVA pic.twitter.com/iXF0bgP26x
— WTVR CBS 6 Richmond (@CBS6) June 14, 2018
This touching incident is a testament to Chick-fil-A’s commitment to its principle of “2nd Mile Service,” which draws inspiration from the teachings of Jesus found in Matthew 5:41. The company goes above and beyond to serve its guests, ensuring they feel valued and cared for during their visit.
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As the video circulated, the internet was abuzz with memes celebrating Chick-fil-A’s dedication to extraordinary service. One particular meme, posted by Cory Ashbury and featuring the lyrics of his hit song “Reckless Love,” humorously paid tribute to the restaurant’s exceptional customer care. You can see that video here.
Chick-fil-A’s success can also be attributed to the company’s strong Christian values, evident in their corporate purpose statement: “To glorify God by being a faithful steward of all that is entrusted to us and to have a positive influence on all who come into contact with Chick-fil-A.” These values resonate with many customers, fostering loyalty and admiration for the brand.
While it’s essential to remember that viral stories represent isolated incidents, Chick-fil-A has built a reputation for consistently providing high-quality food and service. Their dedication to going the extra mile and their commitment to Christian values have contributed to their devoted following and positive impact on the communities they serve.